Privacy Policy

This privacy policy is directed at customers on www.alorna.se and describes what data we collect about
why we collect it and how it is protected with us. Seasonal Home AB, registration number
559337-3834 is responsible for the processing of personal data specified in this privacy policy.
1. Information about Cookies
According to the law on electronic information, visitors to a website must be provided with information for privacy purposes
that cookies are used. The information in the cookie can be used to track a user's browsing.
A cookie is a small text file that the website you visit requests to save on your computer to provide access to various functions.
2. Personal data
By shopping at Alorna, you accept our data protection policy and our processing of your
personal data. We care about your personal privacy and do not collect more information than necessary for
to process your order. We never sell or pass on your information to third parties without legal grounds.
Alorna is responsible for the processing of personal data that you have provided to us as a customer. Your
personal data is processed by us in order to handle your order as well as in cases where you have
desired newsletter or promotional offers - to be able to tailor the marketing to your
individual needs.
The information below is a summary of how we, in accordance with the General Data Protection Regulation (GDPR)
stores and processes your data.
2.1 What is personal data?
A personal data is any information that directly or indirectly can be attributed to a natural person.
2.2 What information do we store?

To be able to process your order and answer questions related to your order (customer service)
we store your first and last name, address, phone number, email address, IP address and
hair historian.
Your data is stored as long as we have a legal basis to process your data, for example for
to fulfill the agreement between us or to comply with a legal obligation according to, for example,
Accounting Act.
2.3 Legal basis
In connection with a purchase, your personal data is processed to fulfill the contract with you.
Marketing, campaigns, and similar mailings are sent after your consent.
2.4 What information is shared and for what purpose?
2.4.1 Payment Provider
When making a purchase, information is shared with our payment provider. What is stored is the first name,
last name, address, email address, and phone number. If you choose to pay by invoice, it will be saved
also personal identification number at the payment provider. The information is saved to be able to complete the purchase
and to protect the parties against fraud.
The payment providers we use are Klarna.
2.4.2 Shipping companies
In order to deliver your orders and complete our agreement, we must share specific information
with the shipping company. What is shared with the shipping company is first name, last name, and address details
for delivery. Email address and/or mobile number may also be shared with the shipping company for
notification.
The shipping companies we collaborate with are: Postnord, DHL, UPS.
3.5 The Right of Access
You have the right to receive an extract of all information that we have about you. The extract is delivered electronically.
in a readable format.
3.6 Right to rectification
You have the right to ask us to update incorrect information or to complete information that is
inadequate.
3.7 The right to be forgotten
You can request at any time that the data concerning you be deleted. There are few exceptions to the right to
deletion, such as if it should be retained because we must fulfill a legal obligation
(for example according to the Accounting Act).
10.8 Responsible for data protection
Alorna is responsible for the storage and processing of personal data in the online store and ensures that
the rules are followed.
11. Changes to the General Terms and Conditions
We reserve the right to make changes to the terms at any time. Changes to the terms
will be published online on the website. The amended terms are deemed accepted in
in connection with orders or visits to the website. The page was last updated on 2021-10-19.

12. Text Marketing Terms

We use a platform with text messaging, under the following terms. By accepting our text marketing with messages, you also accept these terms. When you provide your phone number and start a purchase, subscribe through our subscription template, you agree that we send text messages (your order, including reminders of any delivered purchases) as well as marketing offers. You accept that consent is not a condition for any purchase.

Your phone number, name, and purchase information are shared with our SMS platform "SMSBump inc," a company within the European Union with offices located in Sofia, Bulgaria, EU. This information is used to send you targeted marketing messages. When messages are sent, your phone number will go through an operator to fulfill the sending. If you wish to unsubscribe from text messages, reply with STOP to any of these mobile messages sent from us or use the subscription link included in the sent messages. You include and accept that other methods to unsubscribe, such as using other words or making requests, will not be accepted for unsubscribing. Message and data rates may apply.

For any questions, please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to unsubscribe, please follow the above instructions.